Create Your Core - Privacy Policy
Effective Date: October 4, 2026
Create Your Core ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices — including information related to our SMS/text messaging program.
1. Information We Collect
We may collect the following types of information when you interact with us (in person, by phone, by email, or through our website at createyourcorenj.com):
- Contact information: name, phone number, email address, mailing address
- Appointment and scheduling information: class bookings, session history, intake form responses
- Payment information: processed securely through our payment provider (we do not store full card numbers)
- Communications: messages you send us by phone, text, email, or through our website
- Website usage data: basic analytics such as pages visited, collected through standard website tools
We do not collect more health-related detail than is necessary to provide physical therapy and wellness services, and any clinical intake information is kept confidential and used only to support your care.
2. How We Use Your Information
We use the information we collect to:
- Schedule and manage appointments and classes
- Communicate with you about your account, appointments, and services
- Send promotional messages about our services, classes, and offers (only if you've opted in)
- Respond to questions and provide customer support
- Improve our services and website
- Comply with legal and regulatory obligations
3. SMS / Text Messaging Program
If you provide your mobile phone number to Create Your Core, you may receive text messages from us related to:
- Appointment reminders and scheduling
- Account and service updates
- Promotions and offers
- Responses to questions you've sent us
How you opt in: You opt in to receive SMS messages from Create Your Core by providing your phone number in person or by phone when scheduling a class or service, or by submitting your phone number through our website contact or booking form.
Message frequency: Message frequency varies depending on your activity and interactions with us.
Message and data rates may apply.
Help: For help at any time, reply HELP to any message, or contact us directly at (732) 455-1366.
Opt-out: You can opt out of receiving SMS messages from us at any time by replying STOP to any message. After you opt out, you will receive one final message confirming that you have been unsubscribed, and we will not send you further messages unless you opt in again.
No sharing of SMS opt-in data: We do not share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third party, regardless of any other sharing described elsewhere in this policy.
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (e.g., scheduling software, payment processors, SMS/phone platforms) — solely to help us provide our services to you
- Legal or regulatory authorities, if required by law
As noted above, SMS opt-in consent and your mobile number are never shared with third parties for marketing purposes.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure.
6. Your Choices and Rights
You may:
- Opt out of SMS messages at any time by replying STOP
- Opt out of promotional emails by using the unsubscribe link in any email
- Request access to, correction of, or deletion of your personal information by contacting us (see Section 8)
7. Children's Privacy
Our services and communications are directed to adults. We do not knowingly collect personal information from children under 13.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Create Your Core
411 Route 34 N, Colts Neck, NJ 07722
Phone: (732) 455-1366
Email: info@createyourcorenj.com
Website: createyourcorenj.com
10. Changes To This Policy
We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page will reflect the most recent update.
